Permanent – Full time – Salary: £35,000- £50,000 doe - Location: Crawley | Hybrid

About AerFin

AerFin is breathing new life into aviation. We buy, sell, lease and repair aircraft, engines, and parts to maximise the value for their owners and provide a lower-cost supply of material to our airline, lessor and MRO customers. Through our deep technical expertise and high-performance culture, we deliver confidence-inspiring quality, safety and value to our customers. Our blend of industry expertise and experience – today’s insight and tomorrow’s foresight – gives us a unique perspective on our industry that is trusted by over 600 customers across six continents. With regional hubs in Europe, Asia and the USA we’re perfectly placed to keep fleets flying and get deals done. That’s the AerFin way. That’s the way ahead.

About the role

We are seeking an experienced and motivated Account Manager to join our dynamic team. This role is key in driving sales, strengthening customer relationships, and managing a growing portfolio across the region. 

If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, we’d like to hear from you.

Responsibilities:

• Proactively manage and expand a portfolio of existing customers within the assigned region.
• Maximise opportunities through the sale, exchange, and loan of AerFin inventory, ensuring timely preparation and follow-up on customer quotations.
• Deliver exceptional account management by maintaining in-depth knowledge of each customer's activity, purchasing patterns, and strategic needs.
• Support the Sales Administration team to meet and exceed KPIs.
• Adapt your approach to align with regional customer cultures and trading practices, building trust and long-term partnerships.
• Ensure a consistently high standard of customer service and support throughout the sales process.
• Work closely with VPs and cross-functional departments to identify and pursue growth opportunities.
• Provide strategic and operational support to VPs and Regional Account Managers as required.

Experience & Skills:

• Minimum GCSEs in Mathematics and English.
• Relevant experience in an aviation aftermarket or OEM-related role.
• Preferably, account management or component sales experience in the Aviation MRO industry.
• Flexible and adaptable to changes in the aviation industry and customer demands.
• Willingness to travel as needed.
• Excellent problem-solving abilities.
• Highly numerate, accurate, and deadline oriented.
• Proficient in Microsoft Office Suite.
• Self-motivated with a strong drive to succeed.
• Fluency in French is a valuable
• Familiarity with Quantum Inventory System is beneficial.
• Established customer relationships within the regions is a plus.

In return we offer:

• Discretionary Bonus Scheme
• Pension Scheme
• Life Assurance
• Healthcare Scheme
• Flexible working, ability to work between home and the office
• 27 days of annual leave with an option to buy or sell an additional 5 days per year
• Volunteering Leave
• Employee Assistance Program (EAP)
• Electric Vehicle Leasing Scheme
• Season Ticket Loan
• Social events and much more

We're actively reviewing applications and conducting interviews regularly. To ensure your consideration, please submit your application early. Please note, we reserve the right to close this vacancy once a suitable candidate is found, so don't delay in sending your CV today for immediate consideration.

AerFin is an equal opportunities employer, which cultivates opinion, listens to all views with respect, recognises people based on their merits without bias and embraces diversity.